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FacilityNorth

Capabilities

A CMMS with hazard communication and vendor compliance built in

An integrated maintenance and compliance platform for healthcare, institutional, commercial and industrial facilities. Every capability is included in every plan. Items marked "Coming soon" are in development and will be added to every plan when released.

Work order management

Corrective, preventive, inspection and contractor work orders, from request to close-out.

  • Corrective (CM), preventive (PM), inspection and contractor work order types
  • Priority levels and response-time targets
  • On-hold reasons: parts, contractor, access and more
  • Notes, photos, time per person and a full audit trail
The manager home page: overdue work orders, new requests, today’s jobs and late jobs (fake data)

Preventive maintenance scheduling

Time-based PM: work orders that repeat on a schedule and are created automatically.

  • PM schedules for a piece of equipment, a room or a whole building
  • Work orders created on schedule, with a checklist on the job
  • Routes: one job covering many pieces of equipment, each with its own checklist
  • Seasonal schedules, such as spring cooling start-up
  • Skip or defer with a reason; PM compliance and overdue tracking
Preventive maintenance plans with PM compliance and next due dates (fake data)

Asset management

A hierarchical asset register with the details that drive maintenance decisions.

  • Sites, buildings, areas and equipment
  • Criticality ratings and condition assessments
  • Warranty and certificate tracking with expiry dates
  • Expected life and replacement year
  • QR asset tagging and spreadsheet import
An equipment page: details, condition, warranty and costs for a boiler (fake data)

Mobile workforce

A technician-facing mobile experience that runs in any phone browser.

  • "My day": the technician's jobs, in order
  • Lockout/tagout, hazards and PPE shown on every job
  • Start, pause and complete jobs; checklists, photos, notes and parts used
  • Scan-to-start labour trackingComing soon
  • Offline capability for low-connectivity areasComing soon
“My day” on a phone: a team member’s jobs for today, in order (fake data)
A team member’s job on a phone: lockout required, hazards, PPE and the maintenance checklist (fake data)

Scheduling and dispatch

A visual schedule board for assigning technicians and contractors.

  • A lane per technician; drag to assign
  • Daily briefings for the team, as a printable PDF
  • Same-day schedule changes
The schedule board: a lane per team member with the day’s work orders (fake data)

Inventory management (MRO)

MRO inventory for parts, supplies, chemicals, PPE and tools, from the storeroom to the truck.

  • Stock levels by building, storeroom, shelf, bin and truck
  • Minimums and reorder alerts per building, with critical spares
  • Parts used per work order, taken out of stock automatically
  • Purchase orders, suppliers and receiving
  • Tool check-out with calibration and inspection dates
  • Usage forecasting from upcoming PMsComing soon
MRO inventory: parts, consumables and chemicals with stock levels and low-stock flags (fake data)

Chemical and hazard communication (WHMIS/SDS)

WHMIS hazard communication alongside the assets and jobs it applies to.

  • SDS library with versions, and "SDS missing" flags
  • WHMIS hazard information on each product
  • Chemical inventory by storage location, with QR labels
  • SDS linked to the jobs and assets where products were used
The chemical and SDS library, with a missing SDS flagged (fake data)

Contractor and vendor compliance

Vendor paperwork tracked and enforced, not kept in a binder.

  • Certificates of insurance and compensation board clearances (WSIB, WorkSafeBC, CNESST and more)
  • Secure upload links: contractors need no account
  • Reminder emails 30 and 7 days before a document expires
  • Contractors with expired documents can't be booked; emergency overrides are logged
Contractors with their compliance status and document expiry dates (fake data)

Regulatory inspection tracking

Statutory inspections tracked against each asset.

  • Boilers and pressure vessels, refrigeration plants, elevating devices, fire protection
  • Certificate numbers and expiry dates
  • Suggested inspecting authority by province
  • Inspection jobs created 60 days before a certificate expires
  • Expiry reminder emailsComing soon

Training and certification tracking

Know who is trained, and whose certificates are about to expire.

  • WHMIS and other training per team member, with expiry dates
  • A training matrix for managers
  • Reminder emails 30 and 7 days before training expires
  • Certificates stored as documents

Cost and capital planning

Total cost of ownership (TCO) per asset, so repair-or-replace decisions are based on what each asset really costs.

  • Total cost of ownership per asset: labour, parts, contractor spend
  • Maintenance cost per asset and per building
  • Repair-or-replace alerts as costs approach replacement value
  • Capital planning forecasts from asset life expectancyComing soon
Maintenance reports: PM compliance, planned vs. reactive work and costs by month (fake data)

Service requests

Requests from anyone in the building, without user accounts.

  • QR "Report a problem" posters for occupants and staff
  • Photos and location go straight to the work order queue
  • Optional status updates by email to the requester
  • Spam protection, and nothing personal stored to do it

Self-setup and templates

Set it up yourself in an afternoon, or let us do it for you.

  • A guided setup wizard for your first buildings, team and schedules
  • Industry starter templates: suggested PM schedules and required training
  • Show, hide, rename, require and reorder fields
  • Equipment import from a spreadsheet, and pre-printed blank QR labels
  • Custom inspection forms and extra fieldsComing soon

See these capabilities with your own data

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